The Send App allows users to transfer money in specific currencies based on their country of registration. This document outlines the currencies available for transfer depending on the user's signup country, explains the rationale behind these restrictions, and guides how to change your signup country if needed.

If your signup country is Nigeria, you can send money in the following currencies:

• Naira (#) via bank transfer.

• Euro (€) via foreign-issued debit or credit cards

• USD ($) via foreign-issued debit or credit cards.

• British Pounds (£) via foreign-issued debit or credit cards.

If your signup country is in Europe, you can send money in the following currencies:

• Euro (€) via debit or credit cards.

• Naira (#) via bank transfer.

If your signup country is the United States, you can send money in the following currencies:

• USD ($) via debit or credit cards.

• Naira (#) via bank transfer.

If your signup country is the United Kingdom, you can send money in the following currencies:

• British Pounds (£) via debit or credit cards.

• Naira (#) via bank transfer.

Recent updates to the Send App have been implemented to ensure smoother, more efficient, and cost-effective transactions. As a result, users can only send money in the currency of their signup country. This change aims to reduce transaction issues, improve success rates, and provide a seamless transaction experience every time you send money. If you have a Naira account, you can still send Naira via the bank transfer option, regardless of your signup country.

If you wish to send money in a different currency, you can change your signup country. To do so, you must provide valid proof of residence in the new country. Please follow these steps:

1. Contact our support team via the chat messenger in the app.

2. Share a bank statement or utility bill (such as an energy bill or phone bill) as proof of residence in the new country.

Note:

• The bank statement or utility bill must be issued within the last 3 months.

• The document must clearly state your full name and address.