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How do I keep my account safe?

Edited

Please never disclose your User ID, PINs/Passwords, Card PANs, Security questions and answers to anyone.

  • Do not reply to emails from people and organizations requesting for your Send App account or Transaction details if the emails do not come from no-reply-send@flutterwavego.com or send@flutterwavego.com.

  • Do not sign in to your Send App account on a device other than your personal device

  • Create a passcode for your mobile device.

  • Ensure your Send App registered email address is secure and cannot be accessed by anyone other than you

  • Always make sure you know who you are sending money to.

  • If you discover any unauthorized activity on your Send App account, Please chat with our support team via the chat messenger on your app or send an email to send@flutterwavego.com.
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