Travel Card Transactions

Can I view my Travel Card transaction history?

Yes, you can. To view your card transaction history, follow these steps

• Navigate to the cards section

• The card transaction history will be displayed on the card page

Is there a fee for using the Travel Card?
Yes, the following transaction fees apply:

• Creation fee: USD 5/GBP 5/ EUR 5

• Minimum top-up: NGN 5000 added automatically to the card

• Delivery fee: Dynamic depending on preferred delivery location

• ATM withdrawals: ₦100 per withdrawal (CBN fixed fee)

• Authorization fee: ₦5 per transaction (applies to ATM, POS, and online payments)

• Value Added Tax (VAT): 7.5% of the ATM withdrawal fee, which may be charged by some payment merchants 

NGN Wallet Funding Fees

• Funding transactions on your card attract a 1% fee, capped at ₦500.

Can I dispute a transaction done via the Travel Card?

Yes, you can dispute a transaction done via the Travel Card by following these steps;

• Reach out to our support team with the details of the transaction (reason for dispute, amount, transaction date)

• We will provide you with updates on the status of your dispute in 3 - 5 business days.