Verification and Limits
Verifying Your Account: UNITED STATES
SendApp - How can I increase my limit? (United States)
To increase your limit, navigate to the “Account limit” tab in your profile and click on the “increase limit” button to begin.
Request for additional information from you - United States
Why do we require additional information? As part of our due diligence procedures, we periodically request for additional information to help confir...
ID Verification (Customer Due Diligence) - United States
When will I be required to Verify my ID? You will be required to complete verification before you can make your first transfer. Once done, you will ...
What are the limits applicable to my account/Tier? - United States
The limit applicable to your account depends on your account Tier; Tier 1: An account that has completed SSN Verification You can send up to 1000...
EDD (Enhanced Due Diligence) Verification (Tier 3) - United States
When will I be required to carry out EDD (Enhanced Due Diligence) verification? You will receive a prompt to carry out the EDD verification when you a...
SSN Verification - United States
What is a Social Security Number (SSN)?: A Social Security Number (SSN) is a nine-digit identification number issued by the Social Security Administr...
Verifying my account - United States
Why do I need to verify my account? We need to confirm your identity to ensure that no one else uses your account. We also need to verify your identit...
Verifying your account: UNITED KINGDOM
SendApp - How can I increase my limit? (United Kingdom)
To increase your limit, navigate to the “Account limit” tab in your profile and click on the “increase limit” button to begin.
Verifying your account - United Kingdom
Why do I need to verify my account? We need to confirm your identity to ensure that no one else uses your account. We also need to verify your identit...
EDD (Enhanced Due Diligence) Verification (Tier 3) - United Kingdom
When will I be required to carry out EDD (Enhanced Due Diligence) verification? You will receive a prompt to carry out the EDD verification when you a...
ID Verification (Customer Due Diligence) - United Kingdom
When will I be required to Verify my ID? You will receive a prompt to verify your ID when you attempt to transfer above the Tier 1 limit or when you...
Request for additional information from you - United Kingdom
Why do we require additional information? As part of our due diligence procedures, we periodically request for additional information to help confir...
Verifying Your Account: EUROPE
ID Verification (Customer Due Diligence) -Europe
When will I be required to Verify my ID? You will be required to complete verification before you can make your first transfer. Once done, you will...
What are the limits applicable to my account/Tier? - Europe
The limit applicable to your account depends on your account Tier; Tier 2: An account that has completed the Customer Due Diligence (CDD) Verific...
SendApp - How can I increase my limit (Europe)
To increase your limit, navigate to the “Account limit” tab in your profile and click on the “increase limit” button to begin.
Request for additional information from you - Europe
Why do we require additional information? As part of our due diligence procedures, we periodically request for additional information to help confir...
Verifying your account - Europe
Why do I need to verify my account? We need to confirm your identity to ensure that no one else uses your account. We also need to verify your identit...
EDD (Enhanced Due Diligence) Verification (Tier 3) - Europe
When will I be required to carry out EDD (Enhanced Due Diligence) verification? You will receive a prompt to carry out the EDD verification when you a...
Verifying Your Account: NIGERIA & Other Regions
SendApp - How can I increase my limit? (Nigeria & Others)
To increase your limit, navigate to the “Account limit” tab in your profile and click on the “increase limit” button to begin.
ID Verification (Customer Due Diligence - CDD) - Nigeria & Others
When will I be required to Verify my ID? You will receive a prompt to verify your ID when you attempt to transfer above the Tier 1 limit or when you...
Request for additional information from you - Nigeria & Others
Why do we require additional information? As part of our due diligence procedures, we periodically request for additional information to help confir...
What are the limits applicable to my account? - Nigeria & Others
The limit applicable to your account depends on your account Tier; Tier 1: An account that has completed Signup You can send up to 1000 USD per m...
What are the limits applicable to my account? - Nigeria & Others
The limit applicable to your account depends on your account Tier; Tier 1: An account that has completed Signup You can send up to 1000 USD per m...
Verifying your account - Nigeria & Others
Why do I need to verify my account? We need to confirm your identity to ensure that no one else uses your account. We also need to verify your identit...
